FAQs
How can I register with your practice?
You need to have a consultation with Dr O’Flynn. He will take you through the new patient registration process at the first consultation. On arrival you will fill in a registration form before seeing the doctor. This will include Past Medical History and other details. Please bring photo ID and proof of address. Check with Linda Roe, the practice secretary to confirm if we are currently taking on new patients.
Repeat prescriptions
For practice registered patients these are sent by first class post, by arrangement . Please note that we require at least 3 working days to process a repeat prescription. In cases of emergency only prescriptions can be phoned or faxed through to a local pharmacy and there will be a charge for this.
Do you have annual appraisals?
Yes. Dr O Flynn has an annual appraisal . Last appraisal was completed in February 2023.
Appraisal is about ensuring standards and safeguarding of patients. To find out more about this process go to Appraisal Guidance by the DOH.
Do you have wheelchair access ?
Yes, wheelchair access can be arranged at the Lister Hospital, Chelsea Bridge Rd, London SW1W 8RH, with whom we are associated. Please contact Dr O’Flynn’s secretary at least 24 hours in advance, to arrange this facility.
Out of hours, what are the arrangements?
If you cannot reach us in a medical emergency please call Doctorcall on 0844 257 0345, they are a 24 hr private doctor call out service. Please let them know you are a patient of Dr D O'Flynns Practice.
What about insurance?
That depends on your insurance policy. Dr O’Flynn is a UK Registered GP. He has no contractual links with any Health Insurance Company. You should contact your insurance company to get a pre authorisation number prior to consultation, note this is not a service we offer. The contract is between Dr O Flynn Ltd and the patient and consequently the responsibility to settle is the patients. Fees should be settled directly with Dr O Flynn Ltd.
We will be happy to complete insurance claim forms and supply receipts.
Practice Charges
From 1-01-2024 all new patient registrations will be required to leave credit card details prior to consultation, they shall be stored on the Hero Secure Payment Platform. All invoices are required to be settled within 7 days from date of issue.
Fees are £450 per hour of Consultation service. Out of hours the charge will vary.
Prescriptions £45.00.
Controlled Drug Prescription £75.00
Referral Letters £50-75 .
Retrieval of past medical records incurs an administration fee of £75.00.
Do you do email/telephone/video consultations?
For patients registered with the practice we use telephone and other consultation types for follow-ups only. We can use Zoom or Microsoft Teams. Fees are the same as a normal consultation.
Do you have a complaints policy?
Yes, our complaints policy is here.
Does the Practice have a hearing loop facility
Yes there is a hearing loop in the clinic room
Do you provide Access to Interpreters and/or Sign language services ?
Yes , we would require prior notice to your appointment to arrange the necessary bookings.
Do you do vaccinations?
Yes, travel vaccines are provided for practice patients by prior arrangement. Please check this site Worldwide Vaccination Information to ascertain your vaccination needs. If you are going to a Yellow Fever Endemic region then you will have to be immunised at a registered Yellow Fever Vaccine Clinic. Click to get a list of centres in the UK. Note, the practice is not registered to give the Yellow Fever Vaccine.
Also please be aware to give yourself plenty of time to vaccinate prior to travel as specific vaccinations need to be pre ordered.